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Tems and Conditions

 Validity of the information published on the Web

Although AUTINGO.COM been treated with extreme thoroughness this aspect, photographs, textosgrafismos, information and characteristics illustrating the products are given in an indicative way and do not enter the contractual field. If errors or omissions are introduccaso scaracterísticas modification of products by suppliers, AUTINGO.COM responsibility can not be compromised.

The products sold by AUTINGO.COM, must be installed on vehicles or systems recommended by the manufacturer or by a competent person and under his responsabilidd. AUTINGO.COM could never be regarded as responsible for the consequences of a bad installation or improper use of the product on the vehicle.

 

Prices

The prices of our products are expressed in Euros. VAT is included in these prices.

Whatever their country of origin, all orders are payable in Euros. AUTINGO.COM reserves the right to change prices at any time, but products based on the rates in effect at the time the order is invoiced.

 

Make an order

We provide three ways to order:

-   By internet through our website: http://www.autingo.es (24h / day, 365 days / year)

-   By email: info@autingo.com

-   By phone at 91 329 13 21

The shipping is free on orders of an amount exceeding € 100+ VAT (121 € including VAT).

 

Payment and Security

We offer five types of payment:

1.  COD, with an extra cost of 2% of the order value to be added to the total order.

2.  By bank transfer to the CC: ES94 0128 9407 4201 0000 5814 (Bank BANKINTER)

3.  PayPal (+4%)

4.  Credit or Debit Card

5.  Direct Debit

 

Satisfaction or refund

Our client has fifteen business days to exchange or return a product that is not satisfied. If you request change, you must inform us by email info@autingo.com so we can do it in the shortest possible time. Within, you can return the product by following these steps:

-   Shipping costs be borne by

-   Give us the product along with the bill, in its origin packaging intact, accompanied by all possible accessories, instructions for use and documentation.

-   The original packaging preserved transport damage and stickers

-   Indicate the reason for the return.

-   Shipping Address:


AUTINGO.COM
C/ INGENIERO TORRES QUEVEDO, 6
28022 Madrid


-   Only the price of the products purchased will be refunded.

All spoiled product, assembled, or whose original packaging were damaged, will not be refunded in whole or in part under the conditions specified below. If the item has been sent incomplete or damaged, AUTINGO.COM apply an exemption depending on the diagnosis made by the After Sales Service (SPV). AUTINGO.COM justify this exemption customer sending a document prepared by the SPV.

We are committed to reimburse the amount of the purchase, at a lower or equal than one week after receipt of the products. Reimbursement will be made by the same payment method chosen in the order, in the case of a bank deposit, we must indicate an account number.

We are happy to ampliarles the information they need, please direct your questions or concerns info@autingo.com mail.

Availability

We inform you that the availability of the products offered is subject to the volume of stocks available in AUTINGO.COM facilities and their suppliers.

In case of unavailability proven product ordered, AUTINGO.COM inform the customer as soon as it becomes apparent to ask you a new delivery date, which shall have the right to accept or reject.

In case of unavailability of all or part of the order, and / or denial of the date of delivery of the replacement products for the customer, the refund will be by bank deposit in the next week from customer payment or PayPal issuing a refund.

AUTINGO.COM not be held liable for breach of contract in case of stock shortage or product unavailability, force majeure, disruption or total or partial strike of postal services, transportation and / or communications, flood, fire. For all consequential damages because of present, loss of productivity, loss of profit, damages or expenses, which could occur due to the purchase of products, AUTINGO.COM not incur any liability.

Delivery

AUTINGO.COM bought products are supplied throughout Europe. The products will be delivered to the delivery address indicated during the order.

For delivery tracking you will receive an SMS or email with the tracking number of your shipment, you can track on the website of the transport agency responsible for your order.

In the case where the products are required to be returned, such return should be made within 15 working days of delivery. Any claim made outside this period will not be accepted. product returns in their original state, ie, in their original packaging with accessories and instruction manuals will be accepted.

Custom time does not count within shipping.

We are happy to ampliarles the information they need, please direct your questions or concerns to e info@autingo.com

Guarantees and After Sales Service (SPV)

For all products purchased in AUTINGO.COM, the customer will benefit from the legal guarantee of the hidden defects. To process the guarantee and reduce the time of opinion, we need to return the product by following these steps:

-   Shipping costs be borne by

-   Give us the product together with the invoice, accompanied by all possible accessories, instructions for use and documentation.

-   Copy-sheet vehicle

-   Indicate the causes of failure, with detailed description of the vehicle and mark kms traveled from Mount

-   Copies of any bills that affect the claim.

-   Shipping Address:


AUTINGO.COM
C/ INGENIERO TORRES QUEVEDO, 6
28022 Madrid


To know the opinion of the warranty or any questions related to it can contact the Customer Service in the email info@autingo.com as traceability indicating the number of the purchase invoice.

The guarantees do not cover:


-   The replacement of consumables (bulbs, brooms, batteries, discs, filters, fuses ...)

-   The use or abnormal uses outside recommended products,

-   Defects and their consequences related to the use nonconforming use for which the product (competition ...) is intended,

-   Defects and linked to any external cause consequences.

EWe are happy to ampliarles the information they need, please direct your questions or concerns to e info@autingo.com

Acceptance

These general conditions of sale govern the contractual relationship between client AUTINGO.COM and both parties accepting them without reservation. These general conditions of sale prevail over all conditions contained in any other document, except preliminary, express and written by AUTINGO.COM repeal.


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